Privacy Policy

PRIVACY POLICY: Tire America, LLC and/or its agents, business partners, affiliates, parents or related entities operate the Tire America Installer Portal site. At Tire America (sometimes herein, “we” or “our”) the protection of your privacy is important. Thus, Tire America adopted this Privacy Policy, which applies to all of the interactions you (sometimes referred to as the “user”) have with Tire America’s website, to describe how we treat personal information on the website(s) where it is located. By accessing the website, you agree to be bound by this Privacy Statement. If you do not agree to the terms of this Privacy Statement, please do not use our website.

USER INFORMATION-COLLECTION AND USE: Tire America collects information from installers directly and passively. We collect such information as business name, phone number, address, email address, etc., at several different points. This includes, without limitation, when an installer: (1) contacts us and/or registers on the website to participate in Tire America’s National Installer Program and (2) adds or edits company or store information such as address, email, pricing for services, etc. We may also collect information about you from third parties like a consumer who may contact us about you.

Tire America’s website may also retain/collect information about the browser you are using and your location through various passive technologies. We might also combine information we obtain offline with information we collect online or that from which we receive from a business partner or third party with information we already have.

We use tools like "Cookies", which are small, removable pieces of data that are stored by a user's Internet browser on a user's computer when Tire America’s Installer Portal website is accessed. Most web browsers allow you to exercise control over cookies installed on your computer. You may erase them, block them or have notifications sent to you when a cookie is stored on your computer. However, if a user's browser refuses the cookie, some of the features of Tire America’s website may not operate to their fullest or properly.

We may collect "anonymous data" when you visit Tire America's website. Anonymous data is general information about your contact, but does not personally identify you or connect a particular use to you. Your visit does provide us with useful data, but we will not link it to your personal information, such as your IP (Internet Protocol) address, browser type, operating system, domain name, access times and referring website addresses. Some parts of Tire America's website use embedded pixel or JavaScript technologies to facilitate your use of the website and to track general traffic. We use anonymous data to obtain general statistics regarding the use of Tire America's website. We simply do not link anonymous data, including yours, with any personal data or information.

At times, we may use certain tools provided by Google, e.g., Google Analytics and other Google services that place cookies on a user's browser. These cookies help us personalize the website experience and increase the website's effectiveness for our visitors. These cookies are set and read by Google. To opt out of Google tracking, please visit https://www.networkadvertising.org/managing/opt_out.asp.

Although this is an Installer web page, there is a chance that Tire America’s general use of Google's AdWords functions and tools, including cookies, to display commercial offers and services across the web could place a tag on certain browser pages, which we use to bring offers based on past online choices. You may opt out of this service by visiting the following link: https://www.networkadvertising.org/managing/opt_out.asp.

We use this information to conduct business operations, monitor customer satisfaction, to improve our services, communicate with you and for security and potentially marketing purposes. For example, we may use this information to protect our company or consumers, provide you with information or feedback from consumers, or our relationship with you. We also may use this information to contact you about this Privacy Policy, our website Terms and Conditions, or to obtain feedback from you.

We may also use information as otherwise permitted by law or as we may notify you from time-to-time.

Through this Privacy Statement, Tire America wants to reassure you that it will not sell, license or rent user information to any third party for monetary compensation. This notwithstanding, Tire America will share and/or provide information about you with our third party(s) business partners based on business needs (i.e., delivery/shipping companies, etc.) and share it internally with our family of companies. This may include business partners who operate this website or who sell products to their customers through Tire America. We will share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may share information when we are investigating potential fraud or if a government body so requests information from us. We also will share information with any successor or for other reasons we may describe to you.

THIS SITE IS NOT INTENDED FOR CHILDREN: Tire America's Installer Portal website is directed to businesses. It is not meant for children. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us web@tireamerica.com. You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request. Parents, you can learn more about how to protect children's privacy on-line at www.ftc.gov.

SECURITY INFORMATION: The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. While Tire America strives to protect your information, absolute security cannot be guaranteed.

In addition, if you are an Installer located in California you have the right to ask us one time each year if we have shared your personal information with third parties for their direct marketing purposes. To make a request, please call us or write to us at the address listed below. Indicate that you are a California resident making a “Shine the Light” inquiry.

Information we maintain will be stored in the United States. This site is intended for the U.S. only and is subject to U.S. laws, which may not afford the same level of protection as those in other countries.

UNSUBSCRIBE OPTION: Our e-mail messages have an "unsubscribe" feature for installers who at some point opt out of the Tire America National Installer Program. Installers can "reply" back to the e-mail message and type "unsubscribe" in the subject field. We will remove that e-mail address from our e-mail lists. To ensure proper updating of account information, users with more than one e-mail address are asked to include those in any "unsubscribe" request. Users who do not wish to have postal mail information, phone number or ordering information shared with third party organizations, can opt out by: (i) calling us toll-free at 1-855-508-3334; (ii) mail us at Tire America, LLC, Attn: Web & eCommerce Privacy, 4300 Professional Center Drive, Palm Beach Gardens, FL 33410, or (iii) e-mail us at web@tireamerica.com.

If you have any questions about this Privacy Policy, please send a written communication to: Tire America Attn: Web & eCommerce Privacy, 4300 Professional Center Drive, Palm Beach Gardens, FL 33410 or please e-mail us at web@tireamerica.com.

UPDATING THE POLICY: From time-to-time, we may change our privacy policies. We will notify you of any material changes to this Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

© 2019 Tire America, LLC. All rights reserved.

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